Online Help Chat Tool

This is a tool that can provide live chat for your website visitors.

You could integrate this software for providing an online chat service tool within your website. It will help the visitors to interact with your customer service representatives and help remove doubts from their minds so that the sale process could be successful. It will help resolve visitors’ queries instantly, convert them into loyal customers, and improve your sales and customer services. Studies suggest that most of the online visitors prefer to communicate with a real person before making a decision to purchase a product. Thus to increase your conversion rate, you need to deploy some form of on-line help. Almost all kinds of business on the web could be helped by this tool including E-commerce, Finance, Insurance, Auto Sales, Car Rental, Auctions, Education, Government, Travel, Web Design, Web Hosting, Consulting, Online Marketing, Pharmacy, Real Estate, or Human Resource, etc.

This is the equivalent of talking to a shop floor assistant to resolve a query, finding a product or resolving a doubt about the usage of a product. For website visitors, there is no more need to make a telephone call or wait for email responses, a single click can help resolve their queries. It will certainly help expedite and complete a sale cycle for your business. Integration of the tool could be quite quick. Multiple languages including languages written right to left are supported so that visitors from around the globe could be supported. Search bar lets your visitors do a quick search for information. This tool could help store customer information for future use. Canned messages could be used to cut down on the workload. This tool is very good.

In this present time, business strategy is changing significantly and most of the businesses are looking for an effective online presence. Having a business site is not enough to get expected result but you need to have better customer centric approach in collaboration with modern technologies. Implementation of a reliable online chat help tool is one of the best ways to get large customer traffic on your site. By solving their queries and related problems, you can definitely convert website visitors to your valuable customers. Among different live chat software, eAssistance Pro is performing in better way and a large number of worldwide users are working with it. This live chat tool is a one stop solution for performing online live chatting along with various other features like real time visitor monitoring with geo location and web based browsing and many more. Customizable chat button of the tool helps you to perform other operation effortlessly; it also offers collaborative chatting and co-browsing. Automatic spell checker, auto suggest assists you to carry out an error free live chatting with online customers. At the same time, you can also monitor website traffic, visitor statistics and page traffic. It is much flexible and can be easily integrated with your business website developed with different CMSs such as Wordpress, Joomla, Blogger, Drupal, Zen Desk, Magento, Big Commerce, Sales Force, Zen Cart, EBay Stores, and Shopify. Advanced algorithms of the tool empower it and ensure expected live chatting output. The enhanced version of this tool is equipped with newly designed chat window for space management. The chat display panel has been merged with message option and new common text setting has been included. In this new version, the local time of visitors depends upon their geo location displayed under the visitor tab in task panel. For more details: www.onlinehelp.livewebchat.org